Get in Touch
Ready to transform your operations? Reach out to our team. We'd love to hear from you.
What to expect when you reach out
Flow is built and operated by a small team of working freight brokers. When you email flowbros@main-flow.com you get a real person, usually within a few business hours, never a chatbot. We respond same business day on weekdays and within 24 hours on weekends.
Book a 30-minute walkthrough where we set up your tender flow, connect your inbox, and load your first carrier and customer rosters together. Most brokers are sending real rate confirmations through Flow on the same call.
Pro is $499/user/month for any team size. Enterprise is $399/seat for teams of 50+. Both are month-to-month, no annual commitments, no per-load fees, no setup costs. Email us if you want to discuss volume.
Native Gmail and Outlook automation ship with every plan. We support EDI 214 status updates over SFTP and HTTPS. If you're integrating with a TMS or accounting system, tell us which one and we'll point at the right integration path.
Active customers get direct support through the dashboard or via email. We track every ticket, respond fast, and ship fixes weekly. If something is broken in production, we want to know immediately.
We work with carrier networks, factoring companies, insurance providers, and TMS resellers. If you serve freight brokerages and want to integrate or co-market, reach out. We're easy to work with.
For interviews, product reviews, or coverage of freight automation trends, email us with your outlet and angle. We can usually turn around comments or screenshots within a day.
Common questions before you email
Most brokerages are running on Flow within one business week. We import your carriers and customers via CSV, connect your existing email accounts, and walk through your first dispatches together. Larger fleets with 50+ users get a dedicated onboarding manager.
Flow is the modern alternative to legacy TMS products like McLeod, Aljex, AscendTMS, and Tailwind for non-asset freight brokerages. It covers tendering, dispatch, carrier and customer management, live tracking, billing, and customer portals. We don't replace asset-based features (driver pay, IFTA, ELD) since brokerages don't need them.
Flow speaks X12 4010 EDI 214 natively over SFTP and HTTPS. Every status event the messenger detects (arrived at pickup, departed pickup, ETA captured, arrived at delivery, delivered) emits a 214 to the shipper's endpoint automatically. Reach out with your shipper's spec and we'll set up a test partner together.
We don't run a self-serve free trial because every brokerage's setup is a little different and we want to make sure the platform is configured correctly before you pay. The first onboarding call is free and gets you to an end-to-end booked load. Pay only when you decide to keep it.
No. Customer portals show only the data the customer needs: load number, PO, current status, ETA, multi-stop progress, and POD when filed. Carrier identities, rates, margins, and broker-side notes are never exposed.